e-Warranty Certificate by L3 Homeation (S) Pte. Ltd.
Warranty service Hotline: +65-96480386
Help Desk Support: Monday – Friday (11am-8pm)
Onsite Support: Monday – Friday (10am-6pm)
Support email: sales@L3homeation.com
- Warranty items: As specified in the invoice or the Job ID
Term and conditions
- This limited warranty is applicable in Singapore only.
- All installation work and programming are warranty by L3 Homeation for the first six months from the date of installation completion. There after, there will be an on-site visit fee per trip if on-site diagnostic is required.
- All FIBARO parts purchased and installed by L3 Homeation (S) Ptel Ltd are warranty for 24 months from any manufacturing defects in materials.
- Other non FIBARO parts purchased from and installed by L3 Homeation (S) Pte. Ltd. are warranty for 12 months from any manufacturing defects in materials.
- On site visit fee is applicable for battery low in the installed devices or home internet connectivity issue.
- L3 HOMEATION shall not be responsible for any loss of the home owner’s property due to the malfunctions or defects of the products installed.
- This limited warranty does not cover the following.
- Malfunctions or damage resulting from natural disaster, fire, civil unrest and /or accidents;
- Defects caused by misuse, physical damage, abnormal operation or mishandling, negligence and/or any unauthorized;
- tampering/alterations/repairs by any other than L3 HOMEATION Pte. Ltd; and
- Battery leakage (even when the original battery is being used).
L3 HOMEATION Pte Ltd reserves the right to amend at its sole discretion and without notice any of the conditions described in the Warranty Certificate. Any liabilities which otherwise may arise out of or in connection with such alterations.
Please present this Warranty Certificate together with the invoice/receipt when registering for the repair/Service.